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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott Rambo

October 21, 2025

5  out of  5
rating by Scott Rambo
"I was working with Emily Gouda to get new coverage set up. She was very helpful, professional and a delight to talk to."
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Thomas Palmer

October 17, 2025

5  out of  5
rating by Thomas Palmer
"We have used Lori for years after trying multiple agents and companies. Lori and her staff work hard for you and are always able to assist with any questions you may have. Service is second to none. I highly recommend her and her team for all your insurance needs."
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Onassis Rosario

October 16, 2025

5  out of  5
rating by Onassis Rosario
"Emily was amazing and patient and very helpful every step of the way and made the process very easy, you’re the best Emily!"
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Mark Burkert

October 13, 2025

5  out of  5
rating by Mark Burkert
"Lori provides great service and puts her clients needs first. She's been in the business for decades and is wonderful to work with!"
We responded:
"Thank you for your kind words! Lori brings decades of insurance expertise and a client-first approach to every policy. Whether you're looking for auto insurance, home insurance, life insurance, or commercial insurance, Lori is dedicated to finding the best coverage to protect what matters most to you. We appreciate your trust and look forward to continuing to provide exceptional insurance service tailored to your needs!"
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Paul Downie

September 17, 2025

5  out of  5
rating by Paul Downie
"Lori’s team is always super helpful and efficient. I worked with Jen on this particular policy and she was friendly and great to work with!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Jen. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Gary Carter

September 13, 2025

5  out of  5
rating by Gary Carter
"I reached out to Lori for renters insurance she was very informative and engage in answering all of my questions and giving me the best advice."
We responded:
"Thank you for your kind words! I'm glad I could assist you with your renters insurance needs. Providing informative and personalized renters insurance quotes is our priority, and I'm happy I was able to answer all your questions. If you need any further assistance with renters insurance coverage or want to explore additional insurance options, feel free to reach out!"
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Anita Lief

September 11, 2025

5  out of  5
rating by Anita Lief
"Moving to independent living facility. Kelley went out of her way to make calls to the facility to ensure I would get the proper coverage. I give Kelley a 5 out of 5 for her kindness, patience, and expert professionalism."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Anwar Hackett

September 10, 2025

5  out of  5
rating by Anwar Hackett
"Had an amazing experience with Emily from this office. Not only did she set me up with a personalized plan tailored for my needs, she did this so my policy started immediately and she even went the extra mile to thank me afterwards. Thank You Emily."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Emily. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Josh Verzi

September 9, 2025

5  out of  5
rating by Josh Verzi
"Jennifer was fantastic, very informative"
We responded:
"Thank you, Josh, for your fantastic review! Jennifer is committed to providing clear and informative guidance on insurance policies, coverage options, and claims support. We’re glad she could help you understanding your insurance needs and finding the best protection for your situation. Your trust in our insurance expertise means a lot to us!"
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Angus Johnson

September 2, 2025

5  out of  5
rating by Angus Johnson
"Lori Henrys team have always been a great help with any sort of issues."
We responded:
"Thank you, Angus, for your kind words! My team is dedicated to providing exceptional insurance support, whether it’s with claims assistance, policy questions, or coverage options. We’re here to help you navigate all your insurance needs and ensure you have the best protection possible. Your satisfaction is our top priority!"
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Theodore Woodall

September 2, 2025

5  out of  5
rating by Theodore Woodall
"Excellent advice for the coverage that I needed with a beyond reasonable price. Thanks a lot!!"
We responded:
"We’re honored by your positive feedback for Emily! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Andrew DeGeorge

August 29, 2025

5  out of  5
rating by Andrew DeGeorge
"Jen was great! Lowered my rates and was a pleasure to work with."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Ken & Kathie Jones

August 27, 2025

5  out of  5
rating by Ken & Kathie Jones
"Jen was great. She took care of everything."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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kristine linde

August 27, 2025

5  out of  5
rating by kristine linde
"lori pellegrini henry.... want to thank you.... kelly is an angel and i just met zey.... they are both amazing... lovely, beautiful people.... whatever you need... they listen and care. not going into details.... thanks again, k &z. !!!!@@@@@!!!! 1️⃣ 🌸💯"
We responded:
"Thank you for the wonderful review, Kristine! Emily is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
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John DebesIII

August 19, 2025

5  out of  5
rating by John DebesIII
"What a great team, after many years as a customer I had an involved addition to my policy. The Team walked me through all the details. With their help I received the best coverage at the best price. The monthly billing is very helpful being a retired Senior. Zay and Kelly were excellent."
We responded:
"Thank you so much for your wonderful review, John! We're thrilled to hear that Zay and Kelly provided you with excellent service and helped you find the best coverage at the best price. It's our pleasure to support valued customers like you, especially with convenient options like monthly billing. We appreciate your loyalty over the years and look forward to continuing to assist you!"
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Michael Tilson

August 19, 2025

5  out of  5
rating by Michael Tilson
"Miss Emily is amazing…… she met all my insurance needs I’ve know Miss Lori and her team of her agents for years very down to earth they are a pleasure to do business with"
We responded:
"Thank you so much for your kind words, Michael! We're delighted to hear that Emily and Lori’s team have consistently met your insurance needs. It means a lot to us to have customers like you who appreciate our down-to-earth approach. We look forward to continuing to serve you for many years to come!"
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Mark Hammons

August 18, 2025

5  out of  5
rating by Mark Hammons
"Jen was extremely helpful with preparing my insurance policies. She walked through each item line-by-line to ensure I understood the coverage, amounts, what examples of what is or is not covered."
We responded:
"Thank you, Mark, for your thoughtful review! We're glad Jen provided exceptional assistance in preparing your insurance policies. At our agency, we prioritize clear communication and transparency to help clients fully understand their coverage options, policy limits, and exclusions. Whether it’s auto insurance, homeowners insurance, or any other type of coverage, our goal is to ensure you have the right protection tailored to your needs. We appreciate your trust in us as your insurance provider and look forward to supporting your insurance needs in the future!"
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Alex Del Rossi

August 15, 2025

5  out of  5
rating by Alex Del Rossi
"Zey was great, communicative, and helpful! Absolutely 100% would recommend!"
We responded:
"Thank you, Alex, for your fantastic 5-star review! We're delighted to hear that Zey provided excellent communication and helpful service throughout your insurance process. Our team is dedicated to offering personalized insurance solutions, whether it’s auto insurance, home insurance, life insurance, or commercial coverage. Your recommendation means a lot to us as we strive to deliver top-notch customer service and comprehensive insurance protection tailored to your unique needs. Thank you for choosing us as your trusted insurance provider!"
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Maiaology by ME

August 12, 2025

5  out of  5
rating by Maiaology by ME
"Emily was amazing! She took the time to answer all of my question and provided a smooth service."
We responded:
"Thank you, Maia, for your wonderful review! We're thrilled to hear that Emily provided you with exceptional service and took the time to thoroughly answer all of your insurance questions. Delivering a smooth and seamless experience is our commitment when helping clients navigate their insurance options, whether it’s auto insurance, home insurance, life insurance, or business insurance. We appreciate your trust in us for your insurance needs and look forward to continuing to provide personalized coverage solutions and outstanding customer support!"
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Camara Jordan

August 6, 2025

5  out of  5
rating by Camara Jordan
"Today I had a face to face meeting with Zey! The meeting was extremely productive. The hospitality and the environment was welcoming and professional. I will continue to be a State Farm customer. C.K.Jordan"
We responded:
"Thank you, C.K. Jordan, for your kind words! We're thrilled to hear that your face-to-face meeting with Zey was both productive and professional. At State Farm, we strive to provide exceptional customer service in a welcoming environment while offering comprehensive insurance solutions tailored to your needs. Whether you're looking for auto insurance, home insurance, life insurance, or other coverage options, we're here to support you every step of the way. We appreciate your continued trust as a valued State Farm customer!"
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Ayana Tobias

August 5, 2025

5  out of  5
rating by Ayana Tobias
"Lori has become family we’ve been with her over 15yrs. Great customer service care and support,"
We responded:
"Thank you so much for your heartfelt review! It means the world to me to have had the opportunity to support you and your family for over 15 years. I’m here for you every step of the way, and I look forward to continuing to serve you with the same dedication and commitment in the years ahead!"
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Johnny James

July 31, 2025

5  out of  5
rating by Johnny James
"Jen was awesome! She really knows what’s she’s talking about and was super helpful with all my needs. The process was quick and easy! She also got me an amazing rate. 10/10!"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that Jen provided expert guidance throughout your insurance process. Our goal is to make obtaining the right coverage quick and easy while securing the best possible insurance rates for our clients. Your satisfaction with Jen’s knowledge and helpful service means a lot to us. If you need assistance with auto insurance, home insurance, or any other insurance needs, feel free to reach out anytime!"
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Ron Kosar

July 18, 2025

5  out of  5
rating by Ron Kosar
"Emily was awesome ! Will continue to do more business in the future"
We responded:
"Thank you for your fantastic review! We're delighted to hear that Emily provided you with exceptional service. At our agency, we strive to offer personalized insurance solutions tailored to your needs, whether it's auto insurance, home insurance, life insurance, or commercial insurance. We look forward to continuing to support you with reliable coverage and outstanding customer service for all your future insurance needs!"
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sanithia scales

July 16, 2025

5  out of  5
rating by sanithia scales
"I’ve had a fantastic experience with my insurance company, and I want to especially recognize my agent for their professionalism, responsiveness, and attention to detail. Zey and Lori went above and beyond to help me adjust my policies quickly — including adding renters insurance, updating vehicle addresses, and removing outdated coverage — all while keeping my monthly premium affordable. Even when there was a billing issue, my agent personally stepped in, processed a manual adjustment, and followed up with clarity and transparency. That kind of dedication is rare and deeply appreciated. If you’re looking for an insurance provider that actually listens and supports you, this is the place. Highly recommended! — Sanithia"
We responded:
"Thank you, Sanithia, for your fantastic 5-star review! We're proud that Zey and Lori delivered exceptional professionalism, responsiveness, and attention to detail in managing your insurance needs. From adding renter's insurance and updating vehicle addresses to removing outdated coverage, our team is committed to providing personalized insurance solutions that keep your policies up-to-date and your monthly premiums affordable. We also understand how important transparent billing and prompt issue resolution are, and we're glad our agents could assist you with manual adjustments and clear communication. If you're seeking reliable insurance coverage with outstanding customer service—whether it's renter's insurance, auto insurance, or comprehensive policy management—we’re here to support you every step of the way. Thank you for recommending our insurance agency!"
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Chris Bement

June 26, 2025

5  out of  5
rating by Chris Bement
"I put in a web request for quotes, and Jen was the first call I picked up. Amazing experience. She sat on the phone with me and walked me through all the options, and at the end of the day I left with a better rate, better coverage, and peace of mind. Can't recommend enough."
We responded:
"Hi Chris! Thank you so much for your kind words! We're thrilled to hear that Jen provided you with an amazing experience and helped you find better coverage at a better rate. We'll be sure to pass along your compliments to Jen—she'll be delighted to hear them! If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help!"