Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nicole Grant

Nicole Grant

September 6, 2024

5  out of  5
rating by Nicole Grant
"Working with Ruthie was great. She was very kind and made sure I had all the information while finding me a great rate and coverage."
We responded:
"Thank you for the five stars and kind words, Nicole! I am glad to hear that Ruthie was able to get you situated with coverage at a price that works for you. Our Lafayette Hill team is happy to help! – Lori"
Profile photo of Clare Supulski Smith

Clare Supulski Smith

September 4, 2024

5  out of  5
rating by Clare Supulski Smith
"Lisa Yarnall was incredibly helpful with helping me make the decision to go with State Farm with the home and auto bundle as well as life insurance for my children and myself! She was so sweet and there needs to be more representatives like her! Love love love her!"
We responded:
"Clare: We're thrilled to hear that Lisa was able to meet and exceed your expectations. Your feedback is a reminder of why we're committed to providing the best possible service to our customers. I’m happy we could help you with your home, auto, and life insurance policies. I’ll let her know you gave her a shout-out! —Lori"
Profile photo of lynne lamanna

lynne lamanna

August 30, 2024

5  out of  5
rating by lynne lamanna
"I just became a client at State Farm, Lori Henry Office. What an amazing experience with Agent Emily Gouda. She is so proficient in her job. Her knowledge and her kindness is overwhelming. I was in Pickle and she was more than patient with me. It’s not often in today’s world do you find this quality of service and care . I will be recommending to friends that have insurance needs. To contact, Emily Gouda (agent) at State Farm, Lori Henry’s Office."
We responded:
"Thank you for the five stars and fantastic review, Lynne! I am so glad to hear Emily was able to assist you during a stressful situation with kindness and patience. She is an asset to our team, and we love seeing her recognized for all she does for our Good Neighbors. We are here for you! – Lori"
Profile photo of Debbie Lewis

Debbie Lewis

August 30, 2024

5  out of  5
rating by Debbie Lewis
"I love the entire team at Lori Henry State Farm. Jennifer is so knowledgeable about all sorts of insurance and follows up on all my tough questions. Kelly is always there to help with anything that’s needed. This is the place for true personalized customer service and I appreciate knowing I can rely on my hometown team."
We responded:
"First, Debbie, thank you for your kind words and five stars. I am truly lucky to have Jennifer and Kelly on my team, and I love seeing their hard work recognized. I am thrilled to hear that you have received excellent customer service from our team while getting your insurance that is personalized for your needs! - Lori "
Profile photo of Mickey Copestick

Mickey Copestick

August 29, 2024

5  out of  5
rating by Mickey Copestick
"Lori and her staff are professional and reliable. I have been a customer for decades and have always been impressed with their consistency, and especially the care they show towards their clients. I highly recommend them for your insurance needs. Recently, Rosie personally took care of a particular claims issue and provided excellent service as always!"
We responded:
"Thank you for the review, Mickey. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance in Lafayette Hill."
Profile photo of Patti Davenport

Patti Davenport

August 29, 2024

5  out of  5
rating by Patti Davenport
"Jennifer was very knowledgeable and helpful."
We responded:
"Thank you for your kind words! I’ll let Jennifer know you gave her a shout-out and were happy with the service she provided with your insurance needs. —Lori"
Profile photo of Sacha Racich

Sacha Racich

August 27, 2024

5  out of  5
rating by Sacha Racich
"I have been with State Farm for more years than I'd like to admit, so I was taken by surprise when a recent claim was so difficult to resolve (with State Farm proper, not this office). As a result, I had planned on switching to another cheaper carrier. But, I recently added a vehicle to the policy and Ruthie was my agent. I would not be exaggerating when I say that the single reason I am still with State Farm is because she was/is so awesome to work with."
We responded:
"We appreciate your honesty and feedback. We're sorry to hear that you had a difficult experience with a previous claim. Your satisfaction is our top priority, and we're committed to providing excellent service to all our clients. We're glad that Ruthie was able to make your recent experience with State Farm positive! Thank you for your business and trust - Lori"
Profile photo of Fred X

Fred X

August 24, 2024

5  out of  5
rating by Fred X
"Great Service Emily is really helpful Highly recommended"
We responded:
"Thank you for the wonderful review, Fred! I am glad to hear that Emily and our team have provided you with a positive experience getting insurance. Please let us know if there is anything else we can help you with. Our team is here to help you! – Lori"
Profile photo of MT pockets66 (grabitis)

MT pockets66 (grabitis)

August 21, 2024

5  out of  5
rating by MT pockets66 (grabitis)
"Lori was very thorough and her explanation. She got me renters insurance also which gave me a bigger discount."
We responded:
"It was great connecting with you! I’m glad I could help you with your renter's insurance within your price range. Give me and my team a call if you have any further questions!—Lori"
Profile photo of Shelley-Ann B

Shelley-Ann B

August 19, 2024

5  out of  5
rating by Shelley-Ann B
"My experience with Emily was a very good one. She is knowledgeable and very helpful in answering all your questions. I enjoy doing business with State Farm and highly recommend this office. Thank you so much!"
We responded:
"Hello, Shelley-Ann! I am so happy to hear that Emily was able to assist you with your insurance needs. We are so grateful to have her on our team. Thank you so much for the helpful feedback! – Lori & Team "
Profile photo of Sanjoy Paul

Sanjoy Paul

August 12, 2024

5  out of  5
rating by Sanjoy Paul
"Lori Pellegrini Henry and Ruthie Grant are exceptionally professional and reliable. Ruthie was particularly attentive to my needs, thoroughly explaining all the details of what State Farm had to offer, while providing quick and efficient service. I’m very pleased to be a member and highly recommend the outstanding professionalism and service from this office."
Profile photo of Tammy Payne

Tammy Payne

August 7, 2024

5  out of  5
rating by Tammy Payne
"Malika was amazing she went above and beyond to assist me in lowering my cost for insurance. She explained all details of my insurance statement with actual life examples to ensure I completely understood my policy. Thanks Malika I truly appreciate your dedication to make sure I was completely satisfied."
We responded:
"Thank you for the wonderful review, Tammy! I am so happy to hear that you have had a positive experience working with Malika for your coverage needs. I am especially glad to hear that she was able to get you coverage that fits your budget as well. Please do not hesitate to stop by or call us if we can help you with anything else! – Lori"
Profile photo of Sam Lauro

Sam Lauro

August 1, 2024

5  out of  5
rating by Sam Lauro
"Very professional ,made the transition to new policies very easy.Explained all information in detail. And provided information and documents quickly."
We responded:
"We appreciate it, Sam! Thank you so much for leaving us a review! I’m glad the team could make the transitions to your new policies easy. Glad we could connect!—Lori "
Profile photo of Evelyn William's

Evelyn William's

July 30, 2024

5  out of  5
rating by Evelyn William's
"Jennifer makes it so easy to work with her. She's very talented and patient and passionate about working with you. When I forgot something she gave me a gentle reminder. I like her I think you will too."
We responded:
"Hello, Evelyn! I am thrilled to hear that you enjoyed working with Jennifer. We are so lucky to have her on our team! Thank you very much for leaving us this awesome review. Best, Lori "
Profile photo of Annette Davis

Annette Davis

July 26, 2024

5  out of  5
rating by Annette Davis
"My experience with Emily was proven to very informative. She took the time to walk me through everything and was very patient and pleasant. Thank you so much Emily."
We responded:
"Thank you for the wonderful review, Annette! I'm glad to hear you had a positive experience working with Emily on your coverage. I will be sure to pass along your kind words to her. Let us know if there is anything else we can assist you with; we are happy to help! – Lori "
Profile photo of Rebecca Christiansen

Rebecca Christiansen

July 24, 2024

5  out of  5
rating by Rebecca Christiansen
"I met Lisa back in April and she was very knowledgeable and helpful with what I should next with my insurance. I’m out of state and she helped with better planning for my insurance. She helped my husband and I make decisions we were unsure about how to make. I cannot say enough good things about my interaction with her."
We responded:
"Rebecca, thank you so much for your kind words and feedback! I'm glad to hear our team were able to make you and your husband feel confident about your coverage. Give us a call if you have any further questions! – Lori "
Profile photo of Michael Scarcelle

Michael Scarcelle

July 19, 2024

5  out of  5
rating by Michael Scarcelle
"Amanda was such a huge help and very attentive to all my questions- thank you!"
We responded:
"Thank you for the wonderful feedback, Michael! I am glad to hear Amanda was helpful and answered your questions. Please feel free to stop by or call if there is anything else our team can help you with. - Lori "
Profile photo of steven schickman

steven schickman

July 18, 2024

5  out of  5
rating by steven schickman
"Jen Brooks was very helpful in assisting me with auto insurance at an affordable price. She was knowledgeable and professional. I would highly recommend this agency."
We responded:
"Thank you so much for taking the time to leave us such a positive review! We are delighted to hear that Jen Brooks provided you with excellent assistance in finding affordable auto insurance. We take pride in having knowledgeable and professional agents like Jen on our team. Your recommendation means a lot to us and we appreciate your trust in our agency. If you have any further questions or need assistance in the future, please don't hesitate to reach out."
Profile photo of Iqra Khan

Iqra Khan

July 13, 2024

5  out of  5
rating by Iqra Khan
"I had a great experience with Emily Gouda, she explained me everything in detail answer all my questions, polite and help me to get the best coverage possible…."
We responded:
"Thank you for the fantastic review! I'm glad to hear you had a positive experience working with Emily. She is a wonderful team member, and we are happy to have her. Please let us know if there is anything else we may assist you with. - Lori"
Profile photo of Paul Crane

Paul Crane

July 12, 2024

5  out of  5
rating by Paul Crane
"Lori and her support staff are outstanding to work with. I have been a State Farm customer for over 42 years and would recommend this agency to friends, family, or anyone contemplating a change of insurance carriers. They understand customer service and consistently exceed expectations."
We responded:
"Paul, thank you so much for this fantastic review! I am glad to have served you for over 40 years, and I am thrilled to hear you would recommend us to family and friends. Please feel free to stop by or call if there is anything else our team may help you with. We are here for you! – Lori"
Profile photo of Frank Vespe

Frank Vespe

July 9, 2024

5  out of  5
rating by Frank Vespe
"Please share"
We responded:
"Thank you for the five stars, Frank! I am glad to hear you had a positive experience with our team. Please let us know if there is anything else we may assist you with! – Lori"
Profile photo of Pierre Michaud

Pierre Michaud

July 3, 2024

5  out of  5
rating by Pierre Michaud
"Great people and I love the service and I love their customer service. I always try to refer others to Lori agency for service. I'm happy with Lori - Emily- State Farm. They are fantastic."
We responded:
"Pierre, thank you for the glowing review! My team and I are so happy you have enjoyed working with us and recommended us to friends and family! It's our pleasure to care for Good Neighbors like yourself, so please let us know if there is anything else you need assistance with! – Lori"
Profile photo of Tony Mirra

Tony Mirra

July 3, 2024

5  out of  5
rating by Tony Mirra
"Had a great experience with Jen Brooks in this office when changing my policy from one carrier to State Farm. Jen was responsive, comprehensive, and very friendly in all of our interactions! I really appreciated the level of detail she provided on all three of our policies. Her personal touch really went a long way to making us feel good about our switch. Highly recommended!"
We responded:
"Thank you for taking the time to leave this nice review! I'm glad to hear Jen made you and your family feel taken care of and heard while working on your coverage. We appreciate you!– Lori"
Profile photo of Mercedes Rothwell

Mercedes Rothwell

July 3, 2024

5  out of  5
rating by Mercedes Rothwell
"Jen was great! She helped me get set up in an easy way and I felt like I understood what I was getting."
We responded:
"Thank you so much! It's important to us that our Good Neighbors understand their coverage well, so I am happy that Jen was able to explain it to you in a way that made sense. Please feel free to call or stop by if you have any questions. We are here for you! – Lori"
Profile photo of Dillon Cossey

Dillon Cossey

July 2, 2024

5  out of  5
rating by Dillon Cossey
"We've always had good experiences with Lori Henry's office and everyone there, they're always very helpful. Ruthie just helped me with both adding a new vehicle and changing some things. It all went easily, she answered all my questions and was great the whole way!"
We responded:
"Thanks for the fantastic review, Dillon! I'm glad you have had a positive experience with our office and while working with Ruthie. She is a host of knowledge and works hard to keep our Good Neighbors happy and well cared for. Please feel free to stop by or call if there is anything else we can help you with! – Lori"