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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sam Bacon

March 24, 2025

5  out of  5
rating by Sam Bacon
"Emily was very knowledgeable and helpful with switching over my policy from a different provider. Saved me half of what I was previously paying for the same coverage, and found me multiple discounts. I would recommend this office to anyone!"
We responded:
"Sam, thank you for sharing your positive experience! We're delighted to hear that Emily was able to assist you with switching your policy and finding significant savings and multiple discounts. It's great to know that her knowledge and helpfulness made the process smooth for you. We truly appreciate your recommendation and are glad to have you as part of our community. If you ever need further assistance, please don't hesitate to reach out."
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John Mcdaniel

March 24, 2025

5  out of  5
rating by John Mcdaniel
"Excellent customer service and personal. Jen Brooks was very detailed about the service and product taking time with questions and breaking down the details. Would refer her and Statefarm to others. I’m happy to have you on my side. JMcD"
We responded:
"Hi John, thank you so much for your kind words! We're thrilled to hear that Jen Brooks provided you with excellent customer service and detailed information about our products. It's wonderful to know that she took the time to answer your questions and break down the details for you. We truly appreciate your recommendation and are happy to have you as part of the Statefarm family. If you ever need anything, please don't hesitate to reach out."
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Danielle Statham

March 18, 2025

5  out of  5
rating by Danielle Statham
"I was with Statefarm years ago, left on good terms and wen to another insurance company to bundle. But I wasn't happy so I rush back to Statefarm ASAP! And got amazing results. Like a good neighbor Statefarm is there😁"
We responded:
"Hi Danielle, thank you for sharing your experience! We're thrilled to hear that you decided to return to State Farm and received amazing results. It's wonderful to know that we continue to meet your expectations and provide the service you deserve. Like a good neighbor, State Farm is always here for you. If you need any further assistance, please don't hesitate to reach out. "
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paul page

March 11, 2025

5  out of  5
rating by paul page
"Service was fast which the whole process of getting auto insuranceba breeze"
We responded:
"Hi Paul, thank you for your feedback! We're glad to hear that the service was fast and the whole process of getting auto insurance went smoothly. We strive to provide efficient and hassle-free experiences for our customers. If you need any further assistance, please don't hesitate to reach out. "
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nick Lang

March 11, 2025

5  out of  5
rating by nick Lang
"Working with this State Farm office was a great experience. We were in the process of buying a new home with old wiring that needed to be replaced and our representative Jen answered every question I had. They would contact us regularly throughout the process and scheduled times to communicate based on my avaiablility. The rates are respectable and Jen was clear about all the coverage options."
We responded:
"Hi Nick, thank you for sharing your positive experience! We're delighted to hear that working with our State Farm office was great during your home-buying process. We're glad you found our rates respectable and the coverage options clear. If you need any further assistance, please don't hesitate to reach out."
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Thupten Gyaltsen

March 7, 2025

5  out of  5
rating by Thupten Gyaltsen
"Our auto rate went up significantly this year and Emily Gouda assisted my family with Home and Auto Quote. Price was way cheaper and more reasonable. She was very patient, friendly and understood our needs. Great customer service! Thank you Emily for your help!"
We responded:
"Thank you for sharing your experience! We're sorry to hear about the increase in your auto rate, but we're glad Emily was able to assist your family with a more reasonable Home and Auto Quote. We'll make sure to pass along your kind words to Emily. If you need any further assistance, please don't hesitate to reach out."
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Bill

March 7, 2025

5  out of  5
rating by Bill
"I have recently switched to this State Farm office and I am so glad I did. Lori has been a pleasure to work with and she has given me great advice to update my policies. Kelly has also been wonderful and patient when answering my questions and concerns. Calls and emails are answered promptly and they give a personal touch to the business."
We responded:
"Hi Bill, thank you for sharing your positive experience! We're delighted to hear that switching to our State Farm office has been a great decision for you. Lori and Kelly are indeed wonderful team members, and we're glad they have provided you with excellent advice and patient support. We strive to offer prompt and personalized service, and it's fantastic to know we met your expectations. If you need any further assistance, please don't hesitate to reach out. "
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Stacey Stevens

March 4, 2025

5  out of  5
rating by Stacey Stevens
"I have given State Farm a 5 star because of one of their team workers, Jennifer. Jennifer was very knowledgeable and patient. She explained to me the different products and services that they offer. It was such a pleasure in speaking with Jennifer. I appreciate the fact that she was friendly and that I wasn’t pushed into something that didn’t fit my needs. Thank you State Farm for having such a great team."
We responded:
"Hi Stacey, thank you so much for your 5-star review! We're thrilled to hear that Jennifer provided you with such a positive experience. Your kind words mean a lot to us, and we'll be sure to share your feedback with Jennifer and the rest of the team. If you ever need further assistance, please don't hesitate to reach out. We're always here to help!"
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Craig Sampson

February 26, 2025

5  out of  5
rating by Craig Sampson
"Many thanks to Emily Gouda at State Farm in Lafayette Hills for her help providing great service and pricing for my new homeowners and auto policies. I highly recommend her should you find it necessary to move on from your current insurance provider. Thanks again Emily!!"
We responded:
"Hi Craig, thank you for your kind words and recommendation! We're delighted to hear that Emily provided you with great service and pricing for your new homeowners and auto policies. Your satisfaction is our priority, and we're grateful to have you as a valued State Farm customer. If you need any further assistance, please don't hesitate to reach out."
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Patricia De Marco

February 3, 2025

5  out of  5
rating by Patricia De Marco
"Hello, I want to express my thanks to Kelly for taking the time to provide me with info and for being patient and kind. I always repay kindness with kindness and you are a very good person. Thank you again and God bless you!"
We responded:
"Hi Patricia, thank you so much for your kind words and for taking the time to share your experience. Kelly will be delighted to hear that her efforts made a positive impact. We truly appreciate your kindness and are grateful for your thoughtful feedback. Wishing you all the best and God bless you too!"
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Mani Nair

January 30, 2025

5  out of  5
rating by Mani Nair
"Emily Gouda was incredibly helpful in explaining my insurance policy and guiding me through the entire process. She also assisted in bundling the coverage and provided competitive pricing."
We responded:
"Hi Mani, thank you for your fantastic feedback! We're delighted to hear that Emily was able to assist you so effectively. Her thorough explanations and guidance, along with helping you bundle your coverage at competitive pricing, are exactly the kind of service we strive to provide. Your recommendation means a lot to us, and we're here to help with any future needs. Thanks for choosing us! "
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Casey Marshall

January 30, 2025

5  out of  5
rating by Casey Marshall
"Lori was extremely helpful and made getting homeowners along with car insurance a breeze! She was very knowledgeable about the plan I was receiving and took the time to make sure I understood the coverage. Highly recommend!"
We responded:
"Hi Casey, thank you for your wonderful feedback! We're thrilled to hear that Lori made the process of getting homeowners and car insurance so easy for you. Her knowledge and dedication to ensuring you understood your coverage are truly appreciated. Your recommendation means a lot to us, and we're here to help with any future needs. Thanks for choosing us! "
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Barrie Essner

January 30, 2025

5  out of  5
rating by Barrie Essner
"Emily was a pleasure to work with. She is thorough and pays attention to every detail."
We responded:
"Hi Barrie, thank you for your kind words! We're so pleased to hear that Emily provided you with such a positive experience. Her attention to detail and thoroughness are qualities we highly value. Your feedback is greatly appreciated, and we're here to assist with any future needs. Thanks for choosing us! "
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Rhonda Lane

January 28, 2025

5  out of  5
rating by Rhonda Lane
"Her experience and expertise was well beyond what I was used to looking forward to new beginnings"
We responded:
"Hi Rhonda, thank you for your kind words and for trusting State Farm with your insurance needs. Your support is truly appreciated!"
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Catherine Rubbo

January 24, 2025

5  out of  5
rating by Catherine Rubbo
"Jen Brooks is the absolute best! So knowledgeable and listens to all of my concerns and questions. She really did a great job of putting the perfect insurance package together for me."
We responded:
"Hello Catherine, thank you so much for your kind words! We're delighted to hear that Jen provided you with such exceptional service. It's wonderful to know she was attentive to your concerns and questions, and that she put together the perfect insurance package for you. Your feedback means a lot to us, and we're here to help with any future needs. Thanks for choosing us! "
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steven schickman

January 21, 2025

5  out of  5
rating by steven schickman
"Kelly Toledo was very helpful in assisting me with auto insurance at an affordable price. She was knowledgeable and professional. I would highly recommend this agency."
We responded:
"Thank you so much for taking the time to leave us such a positive review! We are delighted to hear that Jen Brooks provided you with excellent assistance in finding affordable auto insurance. We take pride in having knowledgeable and professional agents like Jen on our team. Your recommendation means a lot to us and we appreciate your trust in our agency. If you have any further questions or need assistance in the future, please don't hesitate to reach out."
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Stephanie Mims

January 7, 2025

5  out of  5
rating by Stephanie Mims
"I can’t say enough good things about Jennifer Brooks at State Farm! From the moment I reached out for help with my auto insurance, she was incredibly knowledgeable and efficient. Jennifer took the time to understand my needs and worked diligently to find the best quote that fit both my budget and coverage requirements. Her professionalism and expertise were evident throughout the process, and she made what can sometimes be a daunting task feel effortless. Jennifer’s friendly and approachable demeanor made the experience even better—I felt like I was in the best hands. If you’re looking for someone who truly knows their stuff and genuinely cares about getting you the best deal, Jennifer is the person to call. Highly recommend! Stephanie Mims"
We responded:
"Thank you so much for your glowing review, Stephanie! We're thrilled to hear that Jennifer Brooks provided you with exceptional service and helped you find the best auto insurance quote to fit your budget and coverage requirements. Her professionalism, expertise, and friendly demeanor are truly assets to our team. We're delighted that she made the process effortless for you. If you have any further questions or need assistance with your insurance policy, please don't hesitate to reach out. We're here to help! "
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Brian Weaver

January 2, 2025

5  out of  5
rating by Brian Weaver
"Jen answered my questions thoroughly and am completely satisfied with her customer service."
We responded:
"Hello Brian, thank you for your feedback! We're delighted to hear that Jen answered your questions thoroughly and that you are completely satisfied with her customer service. Providing excellent support is our top priority. If you have any further questions or need assistance with your insurance policy, please don't hesitate to reach out. We're here to help! "
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Jacquelyn Betts

December 30, 2024

5  out of  5
rating by Jacquelyn Betts
"I have used their insurance services for several years and I am very pleased with their service. Claims are fast and easy to complete with fast and excellent customer service."
We responded:
"Hello Jacquelyn, thank you for your continued trust in our insurance services over the years! We're delighted to hear that you are very pleased with our service and that claims have been fast and easy to complete. Providing excellent customer service is our top priority. If you have any further questions or need assistance with your insurance policy, please don't hesitate to reach out. We're here to help! "
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Moira Foley

December 15, 2024

5  out of  5
rating by Moira Foley
"Great customer service and rates!"
We responded:
"Hi Moira, thank you for the kind words and for trusting State Farm with your insurance needs. We truly appreciate your business and look forward to helping with your insurance needs for many years to come."
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franklin crystal

December 8, 2024

5  out of  5
rating by franklin crystal
"Lori Henry and her wonderful staff go the extra mile to help with all my insurance coverage. They are user friendly, knowledgeable and very patient. I highly recommend them because they exceeded my expectations. I am very thankful to have them as my State Farm Agency."
We responded:
"Hello Franklin, thank you so much for your heartfelt review! Lori Henry and her team are truly dedicated to providing exceptional service, and we're thrilled to hear that they exceeded your expectations. Your recommendation means a lot to us. If you ever need further assistance, please don't hesitate to reach out. We're grateful to have you as a customer of our State Farm Agency."
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Gilbert Benjamin

December 5, 2024

5  out of  5
rating by Gilbert Benjamin
"Professionals and gave a fair rate quote."
We responded:
"Hello Gilbert, thank you for your kind words! We're glad to hear that you found our team professional and our rate quote fair. We strive to provide the best service possible and appreciate your feedback. If you need any further assistance, please don't hesitate to reach out."
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Toure Gardiner

December 5, 2024

5  out of  5
rating by Toure Gardiner
"Emily is an absolute joy and pleasure to work with! Emily answered all of my questions and addressed my concerns. Emily is a true asset to your organization! We look forward to hearing from her and doing business with her and State Farm again in the future!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Emily provided such exceptional service and addressed all your questions and concerns. She truly is an asset to our team, and we're glad to have her. We look forward to continuing our business relationship with you and are always here to assist with your insurance needs."
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Nijaye Johnson

December 4, 2024

5  out of  5
rating by Nijaye Johnson
"good service"
We responded:
"Hi Nijaye, thank you for the five-star review and kind words. We truly appreciate your support!"
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Angelina Dimichino

December 3, 2024

5  out of  5
rating by Angelina Dimichino
"Navigating insurance is overwhelming, but I have felt at ease setting up insurance through this State Farm office. The agent Jennifer is very helpful and has answered all my questions. She has been there with me every step of the way."
We responded:
"Hi Angelina, thank you for sharing your experience! We're so glad to hear that Jennifer has been able to make the process of setting up insurance easier for you. Navigating insurance can indeed be overwhelming, and it's wonderful to know that Jennifer has been there to answer all your questions and support you every step of the way. Your comfort and satisfaction are our top priorities. If you need any further assistance, please don't hesitate to reach out. We're always here to help! "