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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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franklin crystal

December 8, 2024

5  out of  5
rating by franklin crystal
"Lori Henry and her wonderful staff go the extra mile to help with all my insurance coverage. They are user friendly, knowledgeable and very patient. I highly recommend them because they exceeded my expectations. I am very thankful to have them as my State Farm Agency."
We responded:
"Hello Franklin, thank you so much for your heartfelt review! Lori Henry and her team are truly dedicated to providing exceptional service, and we're thrilled to hear that they exceeded your expectations. Your recommendation means a lot to us. If you ever need further assistance, please don't hesitate to reach out. We're grateful to have you as a customer of our State Farm Agency."
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Gilbert Benjamin

December 5, 2024

5  out of  5
rating by Gilbert Benjamin
"Professionals and gave a fair rate quote."
We responded:
"Hello Gilbert, thank you for your kind words! We're glad to hear that you found our team professional and our rate quote fair. We strive to provide the best service possible and appreciate your feedback. If you need any further assistance, please don't hesitate to reach out."
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Toure Gardiner

December 5, 2024

5  out of  5
rating by Toure Gardiner
"Emily is an absolute joy and pleasure to work with! Emily answered all of my questions and addressed my concerns. Emily is a true asset to your organization! We look forward to hearing from her and doing business with her and State Farm again in the future!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Emily provided such exceptional service and addressed all your questions and concerns. She truly is an asset to our team, and we're glad to have her. We look forward to continuing our business relationship with you and are always here to assist with your insurance needs."
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Nijaye Johnson

December 4, 2024

5  out of  5
rating by Nijaye Johnson
"good service"
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Angelina Dimichino

December 3, 2024

5  out of  5
rating by Angelina Dimichino
"Navigating insurance is overwhelming, but I have felt at ease setting up insurance through this State Farm office. The agent Jennifer is very helpful and has answered all my questions. She has been there with me every step of the way."
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Bill Huet

November 26, 2024

5  out of  5
rating by Bill Huet
"Just want to say that Lori and her team are very professional and pleasant and will help with what ever you need. I have to say that Kelly went above and beyond for me. She always does. The other girls in the office are just very pleasant as well. Lori has great employees who will help with whatever needs you may have!!"
We responded:
"Hi Bill, thank you for taking the time to review our office and for trusting State Farm with your insurance needs. Your support is greatly appreciated! "
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Cody

November 23, 2024

5  out of  5
rating by Cody
"Switching to state farm has been a breeze! With Emily’s help, I’ve been able to save a good amount of money on my insurance and have better coverage. Emily is resourceful and takes care in providing the best possible service, thank you!"
We responded:
"Hello Cody, thank you for sharing your positive experience! We're delighted to hear that switching to State Farm was smooth and that Emily was able to help you save money while improving your coverage. Her resourcefulness and dedication to providing the best service are truly appreciated. We're grateful for your feedback and look forward to continuing to serve you."
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James Thomson

November 21, 2024

5  out of  5
rating by James Thomson
"The very best person/ employee i have worked with to get me the best deal in town !! Made everything work!! Thank You. JimThomson"
We responded:
"Hello Jim, Thank you for your fantastic review! We're delighted to hear that you had such a positive experience and that our team member was able to get you the best deal in town. We strive to make everything work smoothly for our customers, and it's great to know we succeeded. Your appreciation means a lot to us."
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James Rittenhouse

November 19, 2024

5  out of  5
rating by James Rittenhouse
"I worked with Emily. I have been using Lori for Life insurance since 2009. I just switched back to Lori and her team for Auto and Home. The customer service was great. Emilly listened to my needs and helped me save a lot of Money. Would recommend Lori Henry and her staff to anyone looking for insurance."
We responded:
"Hello James, thank you so much for your kind words and for being a loyal customer since 2009! We're thrilled to hear that Emily was able to assist you with your Auto and Home insurance needs and help you save money. Our team strives to provide excellent customer service, and it's wonderful to know that Emily listened to your needs and delivered. We truly appreciate your recommendation and look forward to continuing to serve you."
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Stephen Goldsmith

November 13, 2024

5  out of  5
rating by Stephen Goldsmith
"I've been with Lori and her dad since I bought my first house in 1987. Always helpful and always there to answer any question. I highly recommend Lori and her staff..excellent"
We responded:
"Hello Stephen, thank you so much for your loyalty and kind words! We’re honored to have been a part of your journey since 1987. Lori and her team are dedicated to providing helpful and reliable service, and it’s wonderful to hear that this has made a positive impact on your experience. Your recommendation means a lot to us. We’re always here to answer any questions you may have!"
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Victor Leo

November 13, 2024

5  out of  5
rating by Victor Leo
"Well informed by the agent Jen. They Work for the customers n not otherwise..."
We responded:
"Hi Victor, thank you for your feedback! We’re glad to hear that Jen provided you with well-informed service. Our team is dedicated to working for our customers, and it’s wonderful to know that this commitment is recognized. If you need any further assistance, we’re always here to help!"
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Brandon Aldridge

November 8, 2024

5  out of  5
rating by Brandon Aldridge
"Lori and her group are always prompt and professional. Ruthie did a great job with updating our insurances when my daughter started driving and we added a car. Nicely done team!"
We responded:
"Hello Brandon, thank you so much for your kind words! We’re thrilled to hear that Lori and the team have been prompt and professional in assisting you. Ruthie will be delighted to know that her efforts in updating your insurances were appreciated, especially during such an important milestone for your family. We’re here to help whenever you need us!"
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Clare Supulski Smith

November 8, 2024

5  out of  5
rating by Clare Supulski Smith
"I really appreciate how pleasant, and courteous Lisa Yarnall was when she helped my mother understand more of the details she needed to complete her insurance bundle! She provided excellent customer service, and my mother and I really appreciate her help!"
We responded:
"Clare: We're thrilled to hear that Lisa was able to meet and exceed your expectations. Your feedback is a reminder of why we're committed to providing the best possible service to our customers. I’m happy we could help you with your home, auto, and life insurance policies. I’ll let her know you gave her a shout-out! —Lori"
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Kelly Murphy

November 7, 2024

5  out of  5
rating by Kelly Murphy
"Ruthie is extremely helpful and goes above and beyond to provide excellent customer service. If you're looking for a quick resolution, she is definately your girl! I've been with Lori Henry for many years and would highly recommend."
We responded:
"Kelly, thank you so much for the sweet review! Ruthie is wonderful, and we are grateful for all that she does for our Good Neighbors like yourself. If there is anything else that she or I may assist you with, please do not hesitate to reach out! - Lori "
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Pamela De Los Santos

November 6, 2024

1  out of  5
rating by Pamela De Los Santos
"OMG This agency charged me 70 dollars without telling me what it was for. I spoke to the person I assume is their secretary and she behaved horribly. She didn't even know what I was asking. They didn't resolve anything and I better change agents. Terrible service here. I only got headaches and paid almost 300 dollars for insurance."
We responded:
"Thank you for your feedback. We genuinely appreciate you taking the time to share your experience, even though it was not a positive one. While we understand that frustrations can arise, we aim to provide respectful and professional service at all times. I looked into this matter and saw my office manager reached out after your initial call to further explain the bill but her call was not returned. If you would like to discuss this further or if there’s anything more we can do to assist you, please reach out directly to us at 610-825-2300. We value your business and hope to resolve this matter amicably. Lori Henry "
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David Walker

November 5, 2024

5  out of  5
rating by David Walker
"Jennifer Brooks was a delight to work with - she handled every aspect of my insurance with care and detail. I wanted to switch to save money, I was able to have more coverage for less!!"
We responded:
"Thank you so much for the sweet review, David! Jennifer is a wonderful team member, so I am not surprised to hear you enjoyed working with her. If there is anything else we can assist you with, please let us know. Our team is happy to serve you! - Lori "
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Neale Trangucci

November 5, 2024

5  out of  5
rating by Neale Trangucci
"Malika M Covington assisted me in some recent insurance matters. Malika could not have been more helpful. She anticipated our needs and followed up diligently to resolve all our issues."
We responded:
"Neale, thank you for shouting out Malika and her hard work! I am glad you had a positive experience working with her. Let us know if you need anything else. We are here for you! - Lori "
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Zakhar Burych

November 5, 2024

5  out of  5
rating by Zakhar Burych
"Jen is the absolute best agent in the business! She is super efficient, knows exactly what she is talking about, and gave me the best deal I could ask for."
We responded:
"Thank you for the wonderful review! I am so glad your experience with Jen has been so positive. Please reach out if there is anything else our team may assist you with! - Lori "
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Satori Chin

November 2, 2024

5  out of  5
rating by Satori Chin
"I recently worked with Emily Gouda and her services were quick, accommodating, and resourceful. I don’t normally write reviews but her service was spectacular. She answered all my questions with patience and genuine care. Felt like I was being taken care of by a family friend. She found the best rate for my situation and budget. Book Emily Gouda as your local agent!"
We responded:
"Satori, we are honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you! - Lori"
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humbled ruger

October 31, 2024

5  out of  5
rating by humbled ruger
"I had some questions about my insurance policies. Jen explained everything to me in the most simple way and saved me a lot of time."
We responded:
"Great to hear! I’m happy you reached out to us, and we were able to assist you. Give us a call if you have any further questions about your policies. Thank you!—Lori"
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jennifer Delvecchio

October 31, 2024

5  out of  5
rating by jennifer Delvecchio
"I recently had the pleasure of working with Lisa Yarnell at Lori Pellegrini Henry's office. Lisa made the insurance process a walk in the park. She was friendly, knowledgeable, and ready to tackle my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first."
We responded:
"Thanks for the rave review, Jennifer! I am glad to hear Lisa was able to simplify the process of getting coverage for you. If there is anything else she or I can help you with, please let us know. Our team is here for you! - Lori "
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colin w

October 26, 2024

5  out of  5
rating by colin w
"Lori was amazing to work with in taking over both home and auto from liberty mutual. Very smooth process with the switch and am very happy to have her for any questions that may come up in the future! Thank you for everything!!!! The savings were awesome!"
We responded:
"Thank you for the positive feedback! I am so glad to hear we helped make the switch to State Farm a pleasant experience. Our Lafayette Hill team is here for you, so please do not hesitate to reach out if there is anything else we can help you with! - Lori "
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will

October 25, 2024

5  out of  5
rating by will
"This office are great hard working people and will get the best rates available.they aren’t just my insurance team they are family!! U know the rest like a great neighbor State Farm is there !!"
We responded:
"Will, thank you so much for your kind words and five stars! I am thrilled that our team has made you feel welcomed and cared for. We appreciate you! - Lori "
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Jared Clapper

October 22, 2024

5  out of  5
rating by Jared Clapper
"Emily was very fast and very professional. Helped me get settled swiftly and cleanly!"
We responded:
"Thanks for the review, Jared! I am so glad to hear your experience working with Emily was positive. Don’t hesitate to give us a call! - Lori "
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Janet Mather

October 22, 2024

5  out of  5
rating by Janet Mather
"Had my first need to place a claim and get bodywork done, after my car was damaged in a parking lot. Rosie could not have been more helpful. All the repairs were accomplished, with only my deductible to pay. I am quite pleased with the support provided by the agency!"
We responded:
"Thank you for the wonderful review, Janet! I am so glad to hear that Rosie was able to provide you with the needed assistance for your coverage. Our Lafayette Hill team is here for you, so don't hesitate to reach out if there is anything else we may assist you with. - Lori "